WhatsApp Support — talk to a real person, fast
The quickest way to reach MedyMar is on WhatsApp. Whether you need an urgent quote, stock availability, order tracking or clinical product guidance, our team responds within one business day — usually much sooner during Gulf and East Africa business hours.
What you can do on WhatsApp
Send us a product list or a photo of what you need and we'll build a documented quote. Check live stock and lead times, confirm cold-chain or sterile handling, track a shipment or arrange a return — all in one chat thread with a named account manager.
For hospitals, clinics & distributors
Procurement teams can share tender line-items or a bill of materials directly, and our Tender Desk will respond with compliant, documented pricing. Distributors on our Gold tier get a priority response channel.
Business hours
Sunday–Thursday, 8:00–18:00 (Gulf Standard Time), with extended coverage for East Africa. Messages sent outside these hours are answered first thing the next business day.
Message us now: tap the WhatsApp button in the site header, or save our number from your order confirmation. You can also email milani@shamhabib.com. Please have your order number ready if your query is about an existing order.